We at Accolade help people make decisions. We do not make decisions for them and we do
not judge the quality of their decisions, rather we help them put voice to
their own values, their own beliefs and help them understand their options as
they enter and travel through the maze that is health care. When one reads the scholarly articles about “decision
analysis” (and there is an entire body of study, even an organization and
journal dedicated to the science of medical decision making) there are critical
truths that Accolade Health Assistants deal with every day that are only rarely
addressed in the scholarly literature.
In a wonderful article in the New England Journal of
Medicine, entitled, “There is More to Life than Death”, the husband wife team
of Jerry Groopman and Pamela Hartzband point out that while the emperor may
have clothes those clothes are rather tattered rather than being the sweeping
robes of royalty. They point out the
central focus in decision research is on death as the main, and often only
factor to be considered while the truth is that people are complex beings who
make decisions that are based on factors in which the risk of death is but one
of many. How will my decision affect my
family, my ability to work, my ability to be independent, my need for money, my
relationship with God if I am religious?
These are just some of the factors that go into every decision that involves
the state of one’s own body and well-being.
Groopman and Hartzband further point out that while decision
support may encourage decisions be made before the issue is possibly present,
hence the push towards advance directives and the public discussions of PSA
screening and mammography testing, it is virtually impossible to anticipate how
one will look at a situation until one is in that situation. They state: “”But these calculations are
flawed. They require people to imagine
themselves in a health state that they haven’t experienced.” This brings to mind a quote from Freud who
said, “We cannot, indeed, imagine
our own death; whenever we try to do so we find that we survive ourselves as
spectators.” Freud’s statement is
not only true for death but also holds true for all health issues. We cannot really imagine our own illness and
our own individual decisions that we have to make when moving through the
progressive nature (progressing towards resolution, chronicity or death) of any
illness. Hartzband and Groopman point
out that this is due to what cognitive psychologists call “focusing illusion”. That is the illusion that occurs when one tries
to anticipate the global impact of any future change especially a health change. People tend to focus on one aspect of the
change and disproportionately weigh its effect on their lives. Thus
their decision when nothing is really at stake is different than when they are
actually in the situation.
This type of “focusing
illusion” occurs in a sense with medical decision researchers. The
fact that they put numbers against these often faulty assumptions based on
their own focusing illusions make their conclusions appear to be precise when
in reality that is false precision. They
tend to focus on death as an outcome and also tend to put their own values and
their own numbers, on quality of life, rather than take the much more difficult
step, and the step that may be virtually impossible to quantify, of trying to
understand the individual process of decisions making based on the global
impact to different people with different beliefs, values, family issues,
economic issues, and psychological issues.
At Accolade, we
help each individual with their own decisions as they work through their
personal health decisions, best done with their doctors, at the time they need
to make those decisions. We use those
numbers that our brilliant colleagues in medical decision research develop but
help people understand their limitations and the assumptions that lie beneath
the surface of the numbers. We focus on their
values, their needs and their family support as they go through their decision
making process.
Drs. Groopman
and Hartzband end their article with the following paragraph which sums out the
issue quite well so I will also end this commentary with their words.
“Basing decision
on the outcome of death ignores vital dimensions of life that are not easily
quantified. There are real complexities
and uncertainties that we all, patients and physicians alike, confront in
weighing risk and benefit. Wrestling
with these uncertainties requires nuanced and individualized judgment. It is neither ignorant nor irrational to
question the wisdom of expert recommendations that are sweeping and
generic. There is more to life than
death.”
No comments:
Post a Comment